Delivery

We ship from our UK warehouse to the UK only. We have use Royal Mail 48hr delivery. Including fulfilment and collection time this means we aim to deliver within 3-7 days from moment of purchase.

Please allow 2 working days from the order date for our warehouse team to pack and dispatch your order. Orders placed at the weekend may be dispatched the following Monday.

Please note that whilst the couriers do regularly attempt delivery on Saturdays, this is not guaranteed. Please keep monitoring your tracking information to get the most up-to-date estimate for delivery date. 

If an incorrect address is applied at checkout, there are no guarantees that this can be amended before it is dispatched. Please get in touch here immediately to see whether this is possible. We will not be able to refund any orders that are made to incorrect addresses. If you wish to get a parcel redelivered once it is returned to us, this would be subject to a £10 charge. 

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you don't receive your tracking information or you think that your order may be missing or lost, please get in touch with our Customer Service team here and we'll update you on your order's status.